How long does an order take to arrive?
Every item is printed to order. Production typically takes a few business days, plus shipping time on top of that — usually a total of 1–2 weeks within the US and Canada, and slightly longer to Europe. You'll get a tracking number by email as soon as your order ships.
Can I upload my own design?
Yes — any product marked "Customizable" has an "Upload your own design" option on its product page. Upload a PNG, JPG or WEBP file (higher resolution prints better), choose where it goes, and we'll print it exactly as provided. You're responsible for owning the rights to anything you upload — see our Terms & Conditions.
What sizes do you offer?
Sizing varies by product and is shown on each product page. Since items are made to order, we're unable to offer exchanges for a different size once printed — please check the size guide on the product page before ordering.
What payment methods do you accept?
We accept all major debit/credit cards via Stripe, and PayPal. All transactions are processed securely — we never see or store your full card details.
What currency will I be charged in?
Prices are displayed in your chosen currency for convenience, but all orders are charged in EUR. Your bank or card provider may apply its own conversion rate.
My item arrived damaged or misprinted — what do I do?
Contact us within 30 days of delivery with a photo of the issue and we'll arrange a free reprint or refund. See our full Return Policy.
Do you ship outside the US and Canada?
Yes — the UK, Ireland, Germany, France, Spain, Italy, the Netherlands and Belgium are all supported, with more regions being added over time.
Can I track my order?
Yes — create an account before checking out (or log in) and you'll be able to see all your past orders and their status under My Account. A tracking link is also emailed once your order ships.